Activity Rules and Regulations
The rules that keep us safe
We understand nobody likes to talk about rules. However, these keep us safe, and some are even laws. We at Keener Adventures have made this simple, and the best part is you DON’T NEED TO BE A LAWYER TO UNDERSTAND. Before making a reservation with us, we highly recommend that you read these. If you have any questions, please let us know.
Smoking Is Prohibited in all Public Activities
Any activities where people (other than your party) will be taking part, smoking, and Vaping (Including but not limited to eCigarettes, Vape Pens, Wax Pens, etc) are strictly prohibited for the health and safety of the other activity goers. This is welcome as long as it does not violate our FEDERALLY CONTROLLED SUBSTANCES policy on private activities with only your party. Please note, any smoking onboard that results in damage or excessive cleaning will result in a minimum $250 and any additional charges will be made to the card/account on file.
Excessive Intoxication
Alcohol is always welcome for our adults (+21 with ID) while on our cruise; however, Excessive Intoxication or passengers who cause issues while under the influence are breaking this rule.
Federally Controlled Substances
Keener Adventures LLC and all captains, crew, contractors, partners, and members adhere to the United States Coast Guard Zero Tolerance Policy. No Federally Illegal Drugs, Including Marijuana, are allowed aboard our vessels regardless of medical notes. Guests who are found can be arrested by Law enforcement per CFR 22 U.S.C. 844, 21 U.S.C. 952, and 21 U.S.C. 953.
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No Easily Broken Glass Allowed Aboard
Per our agreement with the local rental companies, the Keener Adventures team strictly prohibits bringing breakable Glass Aboard the vessels. This includes but is not limited to Champagne Flutes and glasses, glass beads and tableware, signs, dishes, etc.
Harassment of Wildlife
Harassment of wildlife, such as touching or disturbing, is a Federal Violation. Partygoers must adhere to all Local, State, and Federal Policies. Activity Leaders and Captains will ensure this throughout your cruise. Any activity, including but not limited to: Barking, throwing items, flashing a light, etc., can be counted as harassment. We ask that you be respectful of any wildlife while on the cruise.
Captain and/or Activity Guide Final Say
Keener Adventures contracts activity guides or Captains to ensure that an activity goes smoothly and safely. However, our captains and activity guides PRIMARY JOB IS TO ENSURE THE SAFETY OF ALL ACTIVITY PARTICIPANTS. This being said, Activity Guides and/or Captains have the full, unrestricted right to cancel an activity without reason, with no compensation back to the guests.
Service Animal Policy
Dogs are welcome on private cruises only with the approval of the coordinating guest (primary guest). Written approval must be given before the start of the cruise by the Primary Guest to allow the dog on board the vessel. It is the pet owner’s responsibility for any damages or injuries inflicted by the animal. Any cleanup will be billed to the card on file for the guest.
For all Public/Ticketed cruises, only service animals are permitted onboard the vessel and must remain leashed or harnessed at all times and be in control of the service animal's owner. Keener Adventures follows all ADA Guidelines regarding service animals.
All Children 16 and Younger must be accompanied
Any guest under the age of 16 Years old must be accompanied by at least one 18+ person in their party. This is required for the safety of our crew and the safety of the guests, and there are no exceptions to the rule.
Getting in or out of the water
Some of our cruises, activites, vessels, and/or charters allow guests to enter the water. The charters that allow guests to go into the water will be explained before the cruise. Guests are required by law at all times to follow the direct order of the licensed captain and master of the vessel. Guests who disobey direct orders will result in an immediate cancellation of the charter and contact with local law enforcement, resulting in possible fines and/or imprisonment. To prevent this, we ask that you follow the policies set forth at the start of your activity, and if you wish to book an activity where you can get into the water, consider our private cruises and explain that at the start of the booking process.
Keener Adventures LLC. Zero Harassment Policy
Keener Adventures LLC, its employees, contractors, shareholders, partners, crew, and staff will never discriminate or refuse service due to Sex at Birth, Sexual Orientation or Preference, Race, Religion, Nationality, and/or Citizenship, Disability, or any other factors. A guest who causes a problem and/or violates this policy will be removed and will not be welcomed back to any activities managed by Keener Adventures LLC.
For information regarding this policy, please contact us.
Violation of these Rules
Any person and/or party found in violation of these rules and/or regulations will result in immediate activity cancellation with no possibility of a refund. Furthermore, the party will not be allowed to participate in any current or future activity managed by Keener Adventures LLC or its partners. Any serious violations may and will result in contact with local authorities and removal from any partner properties.
Frequently asked questions
Big questions we get that might help.
No, if our captains and/or crew see or smell any Marijuana onboard our vessels, we will cancel the activity altogether. We adhere to the US Coast Guard’s ZERO TOLERANCE POLICY for any federally controlled substances.
Yes, however, we prefer that it is transferred to plastic, or that you bring a box of wine. If the bottle breaks, we will need to return to the dock immediately, and there will be additional fines and fees.
This is defined by our company as not being coherent, passing out, or throwing up. Any passengers who are not able to walk by his/her/themselves down our dock will be counted as intoxicated. The same will apply if the passenger is disorderly to other passengers and/or crew.
No. If you jump off the boat and go and touch them, or try to reach for wildlife while on the boat or in the water intentionally, this will count. We simply ask that you be respectful of any wildlife on our cruise.
All customers can contact our executive team directly by emailing ahoy@keeneradventures.com with information. Please include as much information as possible and let them know the subject is for the director of Keener Adventures LLC.
Have More Questions?
Get in touch and let us help you get answers and get you out on your next adventure.